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GENMA has recently signed separate contracts with customers in Colombia and Kenya for RTG cranes ¨C a retrofit contract in Colombia and a refurbishment contract in Kenya, further solidifying its service capabilities in the Latin American and African markets.
As a renowned manufacturer of port handling equipment, GENMA places a strong emphasis on ensuring reliable performance throughout the entire lifecycle of its equipment. In addition to new cranes delivery and installation, GENMA¡¯s global service teams proactively conduct on-site visits to systematically assess the cranes that have a relatively long service history, and provide professional maintenance and evaluation reports. Based on these assessments and tailored to customers¡¯ operational conditions and budget, GENMA delivers targeted repair, modification, or refurbishment solutions.
The projects in Kenya and Colombia represent an extension of this service model into overseas markets. GENMA¡¯s after-salesservice team will develop phased refurbishment and retrofit plans based on cranes¡¯ condition assessment reports, ensuring controlled execution and traceable results.
Moving forward, GENMA will continue to uphold its service-first, leveraging proactive inspections, digital system support, and flexible cooperation solutions to provide reliable and practical equipment support for customers worldwide.
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